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CustomerXPs Software (Clari5) has been acquired by Perfios Software Solutions

February 2025 — Bengaluru-based SaaS firm Perfios Software Solutions Private Ltd. has acquired 100% of the equity shares in the fraud-detection platform CustomerXPs Software Private Ltd. (Clari5) for an undisclosed amount, enhancing its anti-financial crime management suite for financial institutions.

CustomerXPs (Clari5) is an anti-financial crime platform based in Bengaluru, India, offering both enterprise and SaaS solutions to banks and fintechs. Clari5 is a category leader in fraud mitigation, risk management and anti-money laundering (AML) solutions. Trusted by leading banks worldwide, Clari5 processes over 10 billion transactions monthly, manages more than one billion accounts and serves customers in over 15 countries. With more than 340 million accounts at a single site, Clari5 has powered some of the largest fraud management deployments globally. Currently, Clari5 employs over 200 people and is a one-stop shop for fraud and risk management.

Founded in 2008, Perfios Software Solutions is a global B2B SaaS company serving the banking, financial services and insurance industries across 18 countries, empowering over 1,000 financial institutions. Through its pioneering software platforms and products, Perfios helps financial institutions make significant strides by optimizing their origination, onboarding, decision-making, underwriting and monitoring processes at scale and speed. Perfios delivers 8.2 billion data points annually to banks and financial institutions, facilitating faster decision-making and accelerating access to credit and financial services for their clients’ customers. Headquartered in Bangalore, Perfios offers a comprehensive suite of over 75 products and platforms, providing clients with a robust, end-to-end technology backbone.

Our role in the transaction

Oaklins’ team in India led the transaction from the initial approach to the final completion of the conditions precedent. Acting as the exclusive financial advisor to CustomerXPs, the team played a pivotal role in ensuring a seamless transaction and a successful exit for existing shareholders. They positioned CustomerXPs as a high-value asset in the financial crime risk management space, highlighting its advanced fraud detection capabilities and strong market presence. The team structured the deal to maximize value for stakeholders while aligning with Perfios’ long-term growth strategy.

Parties
“We first met Oaklins’ team in India during Ganesh Chaturthi, and true to the spirit of Lord Ganesha — the remover of obstacles — they demonstrated their expertise in handling complex, high-stakes deals. Their ability to apply a non-cookie-cutter approach and navigate intricate transactions with precision truly sets them apart as industry-leading dealmakers.”

Rivi Varghese

Founder and CEO, CustomerXPs Software

Talk to the deal team

Vikas Dawra

Managing Partner
Mumbai, India
Oaklins India

Nitin Gupta

Director
Mumbai, India
Oaklins India

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