Nothelle Group has been acquired by Perpetua

June 2021 — The private shareholder of Nothelle Group, a German provider of innovative customer contact services, has sold a majority stake to the Berlin-based financial investor Perpetua Holding GmbH.

The Nothelle Group, which includes Nothelle Callcenter Services GmbH and Nothelle Outsourcing Services GmbH, is a customer contact center offering innovative and high-quality services, such as first- and second-level technical support for end customers, customer acquisition and retention services, and remote support. The client base ranges from renowned blue-chip clients to SMEs in Germany, Austria and Switzerland. The company operates out of two offices in Duisburg and Mönchengladbach, Germany, with more than 600 employees.

Perpetua Holding invests on a long-term basis into solid small- and medium-sized businesses in Europe. Backed by international investors with a long-standing history as entrepreneurs, the Berlin-based holding company invests up to US$120 million annually into a growing portfolio of companies and ensures professional shareholding and a suitable financing structure to enable companies to deliver on thriving strategies.

Through the acquisition of a majority stake, Perpetua Holding intends to support the existing shareholder and management team of Nothelle Group to further accelerate the organic growth of the company, to expand the service portfolio and to invest in inorganic growth opportunities.

Our role in the transaction

Oaklins’ team in Germany supported the private shareholder of the Nothelle Group as the exclusive M&A advisor. In an international and competitive sale process, Perpetua prevailed as the optimal partner for the existing shareholder.