Airport AI has been acquired by 15below
June 2025 — Airport AI has been acquired by 15below, a UK-based leader in automated passenger communications backed by LDC. This transaction represents a strategic opportunity to combine complementary capabilities across the airport and airline sectors, creating a unified platform for real-time, personalized passenger engagement. The acquisition is expected to unlock significant growth potential, positioning the business as the go-to solution for travel industry communications.
Airport AI is a customer service platform designed specifically for airports, using automation and artificial intelligence to enhance the passenger experience while reducing support costs. The platform provides real-time, multilingual assistance through channels like websites, messaging apps and voice assistants. It enables airports to automate up to 90% of passenger queries, deliver targeted marketing and gather actionable insights. Trusted by over 80 airports globally, Airport AI is mainly focused on Europe, with a growing presence in Australia, the USA and Saudi Arabia.
15below is a UK-based travel technology provider that helps airlines and travel operators automate and personalize passenger communications. Its platform integrates with reservation systems to deliver real-time, multi-channel messaging that improves disruption management, enhances customer experience and boosts operational efficiency. Serving over 70 global travel brands, 15below sends more than two million messages daily.
Our role in the transaction
Oaklins’ team in Portugal acted as the exclusive advisor to the shareholders of Airport AI in this transaction, with the support of colleagues from Oaklins Cavendish, one of Oaklins’ member firms in the UK.
Talk to the deal team
Related deals
Moneybox’s employee share sale has set another milestone for London’s Private Securities Market
The London Stock Exchange’s Private Securities Market (PSM) continues to demonstrate its potential as a venue for providing shareholder liquidity in high-growth private companies. Following the successful employee share sale for autonomous driving pioneer Wayve earlier this month, fintech leader Moneybox has completed a US$61 million (£45 million) employee liquidity event through the PSM. By structuring the transaction as an employee liquidity event, long-serving employees with vested equity have been able to realize some of the value they helped create while enabling Moneybox to remain private and continue its growth journey. Crowdcube managed the employee seller and investor participation process.
Learn moreTA Associates has completed a sell-down of its stake in Eurowag
TA Associates has completed a US$40 million accelerated bookbuild (ABB), selling approximately 4.3% of its shareholding in W.A.G. payment solutions AS (Eurowag) through a secondary offering on the London Stock Exchange. The transaction formed part of the private equity sponsor’s continued partial exit following its investment in Eurowag in 2015. The offering attracted strong demand from international institutional and Czech investors, resulting in a successful placement at US$1.33 per share, a 7.4% discount to the previous close and a 2.2% discount to the one-month volume-weighted average price (VWAP).
Learn moreDIGMATIX has entered the Czech market through the acquisition of LLP CRM
DIGMATIX has acquired LLP CRM, a Czech Microsoft Dynamics 365 Customer Engagement specialist. The acquisition marks DIGMATIX’s entry into the Czech market and strengthens the group’s capabilities in customer relationship management (CRM), sales automation, customer service and AI-powered business solutions.
Learn more