Leger Research Intelligence has acquired a 60% stake in Agility Metrics Inc.

Leger, The Research Intelligence Group (Leger) has acquired a 60% stake in Agility Metrics Inc., a Montreal-based software company specializing in customer experience management solutions, for an undisclosed consideration.

Leger was founded in 1986 and is based in Montreal, Canada. It provides market research and polling and analysis services. In addition, it offers public opinion polling, online research, social media monitoring, strategic division, syndicated studies, the US and international research, quantitative and qualitative research, and survey services. Leger also has offices in Quebec, Toronto, Ottawa, Edmonton, and Calgary, Canada; Philadelphia, Denver, and Tampa in the United States; and Zurich in Switzerland. Leger thus strengthens its position as a technology leader in measuring customer experience by integrating the unique and proven solutions of Agility Metrics to its asset portfolio.

Agility Metrics Inc. was founded in 2002 and is headquartered in Montreal, Canada. It offers web-based customer experience management software. It provides feedback and insights, a web-based customer feedback collection, analysis, and reporting platform; customer recovery, a customer alert management platform; and Clik2tell, a social marketing application. Additionally, the company offers market research, program designing and administration, questionnaire development, system configuration, data integration, feedback data acquisition, dashboard and scorecard reporting, training, and customer experience consulting services. It caters to retail, food service, automotive, and healthcare sectors.

Oaklins' team in Montreal, Canada, acted as the exclusive advisor to the buyer in this transaction.